Winsome Shipping

Winsome Shipping:

In Stock Lead Times: ~ 1-2 business days

 

Winsome Return Policy:

• You may return new, unopened items for a refund within 30 days of delivery.

 

Return Limitations:

• Product must be in the same condition as shipped.
• Product must be returned in original carton with packaging.
• Product that is shipped un-assembled must be returned the same way.
• Product must be unused.
• Customer must have provided written notice of incomplete or damaged product within 48 hours of receipt.
• Non - resalable product is not returnable.

 

Restocking Fee:

30% restocking fee will be deducted from refund for restocking.

 

Shipping for returns:

Customer is responsible for the cost and related shipping charges for returned item/order, which is deducted from refund.

 

Non-refundable freight charges:

Customer shall be responsible for outbound freight and handling charges incurred in connection with the original shipments of the Product.

 

Damaged/defective returns:

Nature of damage/defect should be noted i.e., shelf cracked, top smashed in corner, leg missing, etc.

Please send photos via email.

 

Buyer’s remorse returns:

Reason should be noted i.e., changed mind, doesn’t like, etc.

 

Order Cancellations:

Cancellations or any changes to an order must be noted i.e., item change, address change, etc.

These are not guaranteed as the merchant does ship out within 1-2 business days from receipt of PO (for in stock items)

 

NOTE: See the General Shipping & Return Policy for further procedure guidelines in addition to this page.