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Price Match Guarantee

Did you find a lower price elsewhere? 
We strive to guarantee the absolute best prices online. If you find another online store that offers a lower price than us within six (6) months of your purchase date, please contact us and we will refund your original payment for the difference.

Did you find a lower price within our website?
We want you to feel confident that you are getting the most competitive price for the product you are purchasing. If you find that our own website has a lower price for the same item you have ordered within six (6) months of your purchase date, we will refund the difference as well.

To request your partial refund, simply e-mail us at sales@KitchenIslandsUSA.com with: 

Subject Line: Price Match Guarantee Inquiry

Email Body:

  • Your name, email address, and phone number
  • The name and link to the same product on our website, Or
  • The name and link to the web address of our competitor
  • Your order number (if you already placed your order with us)
  • Details of the product (Brand and SKU) and the competitor's advertised Price

We will process the credit accordingly and notify you via e-mail of any price adjustment. 

 

Our 100% Price Guarantee has some limitations:

  • You must purchase the item from our website before requesting your Price Match Guarantee
  • Promotions, such as rebates and buy-one-get-one-free offers, are not eligible
  • The item must be in stock on the competitors website
  • The competitor must be an online-only store, they may not have a physical retail store location
  • The website cannot be a discounter or auction website (i.e., eBay, Overstock, Amazon, Jet, Wayfair, etc...)
  • The competitor must be an Authorized Retailer for the product in question
  • The Price Match Guarantee includes the item price and the shipping charges, it excludes sales tax

 

The Price Match Guarantee Policy excludes these brands:

  • Winsome Wood
  • Organize It All