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Organize It All Shipping

Organize It All Shipping:

In Stock Lead Times: ~ 3-5 business days

 

Organize It All Return Policy:

  • You may return new, unopened items for a refund within 30 days of delivery.
  • Refunds will be issued within 14 days of request. Credit card processing fees will not be refunded on customer remorse returns.

 

Return Limitations:

  • Product must be in the same condition as shipped.
  • Product must be returned in original carton with packaging.
  • Product that is shipped un-assembled must be returned the same way.
  • Product must be unused.
  • Customer must have provided written notice of incomplete or damaged product within 48 hours of receipt.
  • Non - resalable product is not returnable.

 

Restocking Fee:

20% restocking fee will be deducted from refund for restocking.

* Can be waived if the returned Product is exchanged for a Product of equal or greater value from the same vendor (Organize It All).

 

Shipping for returns:

Customer is responsible for the cost and related shipping charges for returned item/order, which is deducted from refund.

 

Non-refundable freight charges:

Customer shall be responsible for outbound freight and handling charges incurred in connection with the original shipments of the Product.

 

Damaged/defective returns:

  • Customer must contact us within 48 hours of receipt of the Product. A damaged claim will be submitted to carrier if Product has been damaged in transit.
  • Nature of damage/defect should be noted i.e., shelf cracked, top smashed in corner, leg missing, etc.
  • Please send photos via email.
  • Replacement orders will be shipped upon request.
  • Full credit will only be issued if Product is defective or damaged in transit.
  • Most parts can be replaced on defective products to avoid it from having returned
  • Damages must be noted on the bill of lading/waybill upon deliver otherwise the customer assumes full responsibility of the damaged Product(s).

 

Buyer’s remorse returns:

Reason should be noted i.e., changed mind, doesn’t like, etc.

 

Order Cancellations:

  • Orders must be cancelled immediately after confirmation, if the order has shipped, there will be a 10% cancellation fee in addition to the 20% restocking fee.
  • Cancellations or any changes to an order must be noted i.e., item change, address change, etc.

 

Final Sales:

All sales are final on discontinued, clearance & “as is” Products.

 

NOTE: See the General Shipping & Return Policy for further procedure guidelines in addition to this page.